Mediation Diploma ONLINE

by NCC Home Learning, St Helens

Course outline

This course includes the online version of the course only at the cost of £300.

The Diploma in Mediation programme has also now been developed into an audio format so students can continue to study while on the move. >

Helping others to help themselves, assisting them with their communication and relationships; working with people to develop their powers of negotiating, achieving resolutions where everyone wins, are just a few examples of what a skilled and practiced mediator can help their clients achieve. In this course you will learn how to communicate effectively with everyone you meet.

You will learn to recognise types of body language, gestures and other non verbal forms of communication. These skills will be invaluable in your everyday relationships, including personal relationships, those at work, interviews, public speaking and even negotiating with teenagers!

You will see how the art of 'mirroring' will help others relax and feel at ease in your company. This, in itself, can be an excellent aid to communication. You will learn the importance of positive spoken language and how to change 'negative' situations into more positive ones. Mediators do not 'tell' others what they should do. They do not give advice but help their clients explore the possibilities of their situation so that they are able to achieve a resolution that is right for them.

Many people come to mediation having been in conflict for some time. The issues become complicated and often exaggerated, so that the individuals concerned can see no way out. Mediation can help them focus on the important issues at hand and unravel the complexities that have built up. Mediators begin by building rapport and helping the clients to feel that they are in a safe and secure environment, so that they can talk openly and freely.

The Diploma in Mediation programme has also now been developed into an audio format so students can continue to study while on the move. Whether you are on holiday or...

Find out more on the NCC Home Learning website (opens in new window).

Normal price: £300.00

Course enquiries and bookings

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